Frequently asked questions
How long does delivery take?
We usually deliver within:
- Dhaka: 1–2 business days
- Outside Dhaka: 2–5 business days
Delivery times may be slightly longer during holidays or special campaigns.
Can I exchange or return a product?
Yes. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery for a replacement or return.
How much is the delivery charge?
- Inside Dhaka: ৳80
- Outside Dhaka: ৳130
The exact delivery charge will be shown during checkout.
Are delivery charges refundable?
Delivery charges are non-refundable, even if an order is returned.
Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) all over Bangladesh.